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PRIVACY POLICY

At Ice Cream Cakes Melbourne, we’re all about providing the best experience. We want to ensure that you have a great time while you enjoy a secure and delightful experience on our website. So, here’s our updated Privacy Policy, presented simply:

Collecting Personal Information

When you visit our website, we gather some techy stuff like your web browser version, IP address, time zone, cookie data, viewed products, search terms, and how you explore our site. Why? It’s not because we’re nosy, but because we want our website to be as friendly as a purring kitty, tailored just for you! We collect this info automatically, thanks to cookies, log files, web beacons, tags, or pixels.

When you place orders, we need to know stuff like your name, billing and shipping addresses, payment details, email, and phone number. But don’t worry; we’re not prying; it’s just to make sure your goodies find their way home.

If you ever need a helping paw from our customer support, we might ask for your name, shipping address, email, and phone number. We’re here to help you have a great time!

Minors

Our website is all grown up and intended for those 18 and above. We don’t collect Personal Information from kids. But if you’re a parent or guardian and think your little one shared something they shouldn’t have, give us a shout, and we’ll sort it out.

Sharing 

We use your Personal Information to show you cool stuff like targeted advertisements and meow-tastic marketing. For example, we use Google Analytics to understand how our website visitors use our site.

Using Personal Information

Your Personal Information is like treasure to us. We use it to offer products, process payments, ship orders, and keep you in the loop about new goodies and deals. Your happiness is our priority!

Retention

Once you place an order, we’ll hang onto your Personal Information for our records. If you ever want it gone, just let us know, and we’ll erase it like it’s yesterday’s chewed-up toy.

Your Rights

If you’re in the European Economic Area (EEA), you have some rights like accessing, porting, correcting, updating, or erasing your Personal Information. Just give us a friendly woof, and we’ll make it happen!

Cookies and Treats

Our website serves some virtual cookies – not the tasty kind, unfortunately. These cookies make your browsing experience awesome! They remember your actions and preferences, making your visits smoother. You can control and manage these cookies through your browser settings, but be careful not to block all treats – your user experience might suffer.

Do Not Track

If your browser sends a “Do Not Track” signal, don’t worry – we won’t mess with your privacy preferences.

Changes

Our Privacy Policy might get an update now and then. We’ll let you know when it happens, so you’re always in the loop.

Contact Us

If you have questions about your privacy, complaints, or just want to chat about your pets, drop us a line at info@icecreamcakesmelbourne.com.au or send us a note at 70 Middleborough Rd Ground Flr, Shop #7 (opp. Woolies, Burwood East VIC 3151

Last Updated: 26 September 2023

Your privacy is our top concern, and we’re here to make sure you always have the best experience!