Ice Cream Cakes Melbourne Logo

How it Works

In a cake emergency and need it today? Have a special dietary need or an allergy? Have a special cake request in mind? Call the shop and we’ll do what we can to accommodate you.

Select your cake and size

Choose your design, size, ice cream flavors, filling. Personalize it with a custom message! Add any other add-ons!

Select your pick up or delivery date

Select your Pickup or Delivery Date

End to End service

Delivery is directly to your doorstep or office!


Do you offer last minute deliveries?

Yes we do. the Cake Gods are here to save your day! We offer same day delivery if you order before 12:00pm between Monday-Thursday and we will deliver your cake by 5:30pm. Fridays must be ordered before 10:30am. For Saturdays, we offer next day delivery if you order by 3pm.

Can I cancel/refund my order?

Orders can be cancelled and a full refund will be issued, if Cake Mail is provided with 48 hours notice via email (hello@icecreamcakesmelbourne.com.au), prior to the delivery date scheduled.

Are your cakes Halal/ or contain Alcohol/Animal Fat?

All our cakes are Halal friendly and do not contain alcohol or animal fat within the cake or frosting. Although there is no alcohol contained in the cake, we do have certain designs that include sealed alcohol bottles as a top decorator.

Can Ice Cream Cakes Melbourne cater to my dietary restrictions?

As we process so many orders each day, we cannot customise cakes to suit specific dietary requirements. Each cake in our collection features different ingredients, which are listed on each of the product pages. Ordering Cake Mail for those with allergies is as simple as selecting the tastiest cake that will work for everyone. Each of the cakes from Cake Mail are certified Halal and do not contain any alcohol or animal fats in either the cake or the frosting. That said, please note that some of our cakes include small alcohol bottles for decorative purposes.

What payment methods are available?

We accept Mastercard, Visa, Amex, Paypal, MasterCard.

Can I Click & Collect?

We offer click & collect as an alternative option if your suburb is outside our delivery area or if it is more convenient for you to pick up your order. Please contact us via our live chat or email (info@icecreamcakesmelbourne.com.au) one of our team member will be happy to assist with your order.